Terms and Conditions
Last updated: August 25, 2026
Last updated: 25 August 2026
Welcome to Kirat Kro. These Terms & Conditions (“Terms”) govern your use of the website https://kiratkro.com (the “Website”) and the purchase of any products from us. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
The Website is owned and operated by Kirat Kro, a sole proprietorship owned by Ramandeep Kaur (“we”, “us”, “our”), having its principal place of business at Bangi Road, Near Bus Stand, Raman, Sukhladhi, Bathinda, Punjab – 151301, India.
- GSTIN: 03FZCPK2332H1ZS
- Udyam Registration: UDYAM-PB-03-0075199
1. Eligibility
You must be at least 18 years of age, or accessing the Website under the supervision of a parent or legal guardian, to place an order with us.
2. Products
- All products listed are personal-care / cosmetic products intended for external use only, unless expressly stated otherwise.
- Please read the ingredients and usage instructions before use. If you have sensitive skin or a known allergy, we recommend a patch test before full use.
- We make every effort to display product colours, descriptions and details as accurately as possible. Actual product appearance may vary slightly due to photography, lighting and screen settings.
3. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise at checkout.
- We reserve the right to change prices at any time without prior notice; the price applicable to your order is the one displayed at the time of order confirmation.
- Payments are processed securely through our payment partner Razorpay. We do not store your card, UPI or bank details on our servers.
- In the rare event of a product being listed at an incorrect price due to a technical or typographical error, we reserve the right to cancel the order and refund any amount paid.
4. Orders & Acceptance
- Your order constitutes an offer to purchase. An order is confirmed only after successful payment and our acceptance (confirmation email).
- We reserve the right to accept or decline any order at our sole discretion, including where product is unavailable, where we suspect fraud, or where delivery is not serviceable to your location.
5. Shipping & Delivery
Delivery is fulfilled through our logistics partner Shiprocket and its courier network. Please refer to our Shipping Policy for timelines, charges and coverage.
Orders of ₹2,000 and above qualify for free delivery across India. Orders below ₹2,000 are charged a flat ₹80 standard delivery fee, shown at checkout.
6. Returns, Refunds & Cancellations
Please refer to our Refund & Cancellation Policy for full details on returns, refunds and cancellations.
7. Intellectual Property
All content on the Website — including logos, the brand name “Kirat Kro”, text, graphics, images and product photography — is our property or licensed to us and is protected under applicable intellectual-property laws. You may not copy, reproduce or use any content without our prior written consent.
8. Prohibited Use
You agree not to use the Website for any unlawful purpose, to attempt unauthorised access, to introduce malicious code, or to resell our products without authorisation.
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from the use of the Website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question. Nothing in these Terms limits liability that cannot be excluded under Indian law.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bathinda, Punjab, India.
11. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes constitutes acceptance of the revised Terms.
12. Contact Us
For any questions about these Terms, contact us at:
- Email: info@kiratkro.com
- Address: Kirat Kro, Bangi Road, Near Bus Stand, Raman, Sukhladhi, Bathinda, Punjab – 151301, India